FAQs

 

FAQs about buying The Nicer Slicer

Q. How do I buy The Nicer Slicer?
A. Follow these steps: 

    1) Click on the photo of The Nicer Slicer or the “Click Here to Buy the Nicer Slicer Now” text link under the photo.
    2) This takes you to a page with an “Add to Cart” button. Clicking that button takes you to the Shopping Cart page.
    3) Insert the quantity of Slicers you want to order. Clicking the "Empty" button will reduce the number by 1 Slicer.
    4) When satisfied with your order, click either the blue and white “Buy with Google” button or the yellow "Check Out with PayPal" button. This takes you to the Google or PayPal secure website.

Q. How do I use Google Wallet or PayPal?
A. All you need to purchase a Nicer Slicer is a Visa, Master Card, Discover, or American Express credit card. PayPal and Google Wallet are a safe methods of making your payment which keeps your credit card and personal information secure. 

Follow the instructions above to arrive at the Google Wallet or PayPal sites. This is where you add your payment and shipment details. If it is your first time using Google Wallet or PayPal, you will need to set up a user account. This includes creating an Account and a Password and entering your credit card and shipping information. Once it is set up, you can maintain your Account and Password via Google Wallet and PayPal for transactions with other merchants on the web. 

Q. I don’t want to use my credit card on the internet. Can I phone you with my credit card information?
A. Currently, we are only accepting credit cards via Google Wallet and PayPal websites. If you would like to purchase with a personal check, we accept checks at our Post Office Box. The address is: 

SB Schirmer Company, LLC
P.O. Box 6424
Columbus, Ohio 43206

Q. I have questions about the Nicer Slicer. Can I speak to a customer service representative?

A. Yes, we are happy to answer personal inquiries. However, our small staff wears many hats and you may need to leave us a voice message at 614.859.8391. We will call you back as quickly as possible.

Q.  Can I use a personal check to order a NIcer Slicer?
A.  Yes, you can write us a check. Please include your email address so we can forward the tracking ID of your package for shipments in the US. Make it payable to SB Schirmer Company, LLC and send it to:

        SB Schirmer Company, LLC
        P.O. Box 6424
        Columbus, Ohio 43206

Q.  How long will it take to receive my Nicer Slicer?
A.  After receipt of your order:
• for credit card orders, 5 business days for continental U.S., 10 business days outside the continental U.S.
• for personal check orders,10 business days for continental U.S., 15 business days outside the continental U.S.
    
Q. How will my Nicer Slicer be shipped, how much will it cost and when will it arrive?
A. Currently, all slicers are shipped via U.S. Postal Service Priority mail. Below are shipping rates and delivery dates.

    United States: NO shipping charge for 1-6 slicers to all 50 states, overseas U.S.Possessions and Territories.
    Delivery in 4-5 days for most domestic locations. 

    Canada: $14.95 each  for 1-2  slicers, $35.95 for 3-6 slicers. Delivery in 6-10 days for most locations.

    Mexico: $18.95 each for 1-2 slicers, $54.95 for 3-6 slicers. Delivery in 6-10 days for most locations.

    All other countries: $18.95 each for 1-2 slicers, $54.95 for 3-6 slicers. Delivery in 8-12 days for most locations.


Q.  What if I want to return my Nicer Slicer?
A.  For 30 days after order date, we will refund  the purchase price, less a 25% restocking fee. Return your gently used, undamaged Nicer Slicer to us at:
    SB Schirmer Company, LLC
    P.O. Box 6424
    Columbus, Ohio 43206
 

FAQ’s about using The Nicer Slicer

Q.    Does the Nicer Slicer include a bread knife?
A.    We are not currently distributing The Nicer Slicer with a bread knife. Our advice is to use a good bread knife with at lease an 8” blade, preferably serrated.

Q.    Why does my toasted grocery store bread shred or crumble when I use The Nicer Slicer?
A.    If bread slices are not well toasted enough, or allowed to cool too much, the results can be less than optimal. It will take some experimenting to find the right combination of toast doneness to perfect your technique. Different breads require different amounts of cutting pressure to produce even slices. But once you’ve got the right touch, you will be able to cut bread, toast or bagels with confidence.

 

Q. What if I have lost the directions that came with my slicer? Can I get another copy?

A. Sure! On the Home Button on our home page, you will see a link called "Directions." Click it and you should be able to download the directions to your home computer, save and/or print them as needed.